Terms & Conditions

Terms and Conditions

Your use of the Website and services and tools are governed by the following terms and conditions as applicable to the Website, including the relevant policies which are incorporated herein by reference. If you transact on the Website, you shall be subject to the policies that apply to such transactions. By using the Website, you enter into a contract with Snackerjoy, and these terms and conditions, including the policies, constitute your binding obligations with Snackerjoy.

When you use any of the services provided by us through the Website, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, which shall be deemed incorporated into this Terms of Use and considered part of this agreement. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time without prior written notice to you. It is your responsibility to review these Terms periodically for any updates or changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to access and use the Website.

ACCESSING, BROWSING, OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By implicitly or expressly accepting these Terms of Use, you also accept and agree to be bound by Snackerjoy's Policies (including but not limited to the Privacy Policy available on the website), as amended from time to time.


Your Account and Registration Obligations

If you use the Website, you are responsible for maintaining the confidentiality of your display name and password and for all activities that occur under your display name and password. You agree that if you provide any untrue, inaccurate, not current, or incomplete information, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with these Terms of Use, we may suspend, terminate, or block access to your account on the Website and refuse to provide you with access to the Website.


Communications

When you use the Website or send emails or other data, information, or communications to us, you agree and understand that you are communicating with us through electronic records. You consent to receive communications via electronic records from us periodically and as required. We may communicate with you via email or other modes of communication, electronic or otherwise.


Contents Posted on Site

No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including "mirroring") to any other computer, server, Website, or other medium for publication or distribution or for any commercial enterprise, without Snackerjoy’s express prior written consent.

Please note that product images are for representative purposes only and may differ from the actual product in terms of color, size, or other physical attributes.


Privacy

We view the protection of your privacy as a very important principle. We understand that you and your personal information are among our most important assets. We store and process your information, including any sensitive financial information, on secure computers protected by physical and reasonable technological security measures and procedures.


Disclaimer of Warranties and Liability

The information contained on this website is for general information purposes only. While we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics for any purpose. Any reliance you place on such information is at your own risk.

In no event will we be liable for any loss or damage, including, but not limited to, indirect or consequential loss, or any loss arising from the loss of data or profits resulting from or in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, Snackerjoy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Snackerjoy’s liability in any event will be limited to the amount paid by you for the particular transaction. In no circumstances will Snackerjoy bear any additional costs.


Phone Number Registration

You will be required to enter a valid phone number when placing an order on the Website. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications for any order, shipment, or delivery-related updates. We may also use your personal information to initiate promotional calls or SMS.


Payments

While availing of any payment method available on the Website, we are not responsible for any loss or damage arising directly or indirectly to you due to:

  • Lack of authorization for any transaction.

  • Exceeding the mutually agreed limit between you and your bank.

  • Any payment issues arising out of the transaction.

  • Decline of transaction for any other reasons.

You understand, accept, and agree that the payment facility provided by Snackerjoy is neither a banking nor financial service, but merely a facilitator providing an electronic, automated online payment system using the authorized banking infrastructure and payment gateway networks. By using the Payment Facility, Snackerjoy is neither acting as a trustee nor in a fiduciary capacity regarding the transaction or transaction price.

By initiating a transaction, you enter into a legally binding contract to purchase products and/or services using the Payment Facility, and you shall pay the transaction price to the seller through your issuing bank.

You must electronically notify us of delivery or non-delivery within the specified period. Failure to notify within the specified time frame will be considered as deemed delivery for that transaction.

Shipping and Delivery Policy

We typically ship products within 2 working days of receiving the order and aim to deliver them within a week.


Safe and Secure Shopping

Your online transaction on Snackerjoy.com is secure. All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks.


Contact Us

If you have any questions or comments, please reach out to us via WhatsApp.